Montana Retail Bank Extends Contract with Edcomm Banker`s Academy to Request Customer Reassurance Training

Released on: October 29, 2008, 12:33 am

Press Release Author: Linda Eagle

Industry: Education

Press Release Summary: A Retail Bank located in Montana includes has extended its
contract with Edcomm Banker's Academy to include a training course on customer
reassurance.

Press Release Body: New York, NY October 29,2008 -- A Montana Retail Bank has
extended its existing contract with The Edcomm Group Banker's Academy to include
Reassuring Our Customers. The Bank will also continue to use Edcomm Banker's
Academy's own Learning Management System (LMS), Learning Link(r), for support in
hosting and maintenance of this bank course.

Reassuring Our Customers, from Edcomm Banker's Academy, is an eLearning course
designed to train frontline bank employees how to reassure customers of the safety
and soundness of the Bank in the wake of the IndyMac collapse and other recent scary
headlines. The course describes the current industry situation and past crises,
presents a complete overview of FDIC insurance, and advises how to respond to upset
customers and calm their fears.

Learning Link(r), Edcomm Banker's Academy's full-featured LMS, offers a wide variety
of customizable, real-time reports available both onscreen and in CSV formats for
download. Learning Link(r) adds to the ease of course delivery with an open
architecture that builds on industry-standard SCORM and AICC compliance, adding
flexibility beyond anything that exists on the market. Learning Link's construction
allows administrators to maintain a complete record of every learning and
administrative activity preformed, and to track course completion and student
progress. Learning Link's servers have been issued a SAS-70 attesting to the quality
of their security, business continuity and performance.

The Edcomm Group Banker's Academy is a 21-year-old multimedia education and
communication consulting firm specializing in the development of creative business
solutions that improve productivity, customer service and market share - providing
bottom-line results. The Edcomm Group Banker's Academy has had the privilege of
assisting many distinguished clients with business solutions in the form of
eLearning programs, classroom instruction, multimedia production and online and
print based documentation. Edcomm Banker's Academy offers many off-the-shelf and
customized courses such as Teller Training, Compliance Training and Systems Training
specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New
York City with locations and representation throughout the world.
Press Release Submission By PressReleasePoint(http://www.pressreleasepoint.com)

Contact:
Linda Eagle
The Edcomm Group Banker's Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com
http://www.bankersacademy.com

Web Site: http://www.bankersacademy.com

Contact Details: The Edcomm Group Banker's Academy
21 Penn Plaza Suite 1010
New York, NY 10001
888-433-2666
linda.eagle@edcomm.com

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